Terms And Conditions

Policies and Procedures

Hours of Operation
  • Learn Real English, LLC office is open Monday – Friday 9 a.m. – 5 p.m. PST.
  • We close for all US government observed holidays.
All of the policies and procedures described on this web page apply to the following Learn Real English Products & Programs
  • Real English Conversations Lesson Package Lessons
  • Advanced Conversation Club English Program
  • All other content contained on the website http://learnrealenglish.com
No Distributing Or Copying Our Products and Content
  • Any content contained on our website http://learnrealenglish.com and the products sold and/or distributed by Learn Real English cannot be copied or distributed; nor can they be used posted on any other website without the express written consent of Learn Real English, LLC. Violations of this policy will be held accountable to the fullest extent of the law.
Billing Address
  • Billing address must be the same as used for your credit card statements.
The price of our paid products
  • The price for the Real English Conversations lesson package is $97.00. This price is paid at one time (at the time of purchase).
  • The price for the Advanced Conversation Club is $37.00 per month. The $37.00 monthly payment is automatically charged one time each month for your Advanced Conversation Club membership. This amount is not charged after your membership has been canceled. To cancel your Advanced Conversation Club Membership at anytime email us your request to advanced.conversation.club@learnrealenglish.com.
Refunds for Real English Conversations Lesson Package
  • 100% money back guarantee includes price of product only.
  • Refund requests must be submitted and received with 30 days of the date of purchase in order to be valid.
  • Once a refund request is received, the refund process will take no more than 30 days from the date the request was received.
  • Refunds will be paid to the original credit card that was used to make the purchase; PayPal orders will be paid to the PayPal account that was used to make the purchase.
Refunds for Advanced Conversation Club Membership program
  • The Advanced Conversation Club Membership program is a monthly membership with new lessons emailed to you each month so no refunds are allowed for this program. To cancel your Advanced Conversation Club Membership at anytime email us your request to advanced.conversation.club@learnrealenglish.com.
2X Refund After 6 Months For Real English Conversation Lesson Package
  • If customer is unsatisfied feel that the lessons have been a total waste of time and apply for the double, they may be asked to provide documentation and to sign an affidavit or other legal documents. Customers may be liable for civil and criminal penalties should the statements provided be proved to be a willful attempt to defraud.
  • To obtain the 2X refund, customers must swear that they used the lessons as recommended, at least 1 hour daily, for the full 6 month period.
  • The 2x refund is not available for the Advanced Conversation Club Membership Program.
  • The 2x refund is sent by PayPal only.  Customers must have or create a PayPal account to receive the double refund after 6 months of using the lessons consistently.
  • To obtain the 2x refund, customers must request the refund after 180 days of purchase date and before 210 days of purchase date.
Personal Checks and Money Orders
  • We do not accept personal checks nor money orders.  Payment must be by credit card or PayPal only.  Note- Advanced Conversation Club Membership Program payments may be submitted by credit card only- PayPal is not available for this program.
Customer Service:
  • If you have questions or comments regarding Learn Real English, LLC products, please email us at members@learnrealenglish.com